Migrating to Bento

Bento is quickly becoming the most loved way to scale a subscription business. Whether you are transitioning from a standalone home-built system or an existing e-commerce provider like Shopify, Bento is designed to support a smooth and tailored migration process. Here’s how you can make the switch, ensuring minimal disruption and maximising efficiency.

The short version is Bento just needs access to the following in order to provide you with the subscription platform of your dreams:

1. Subscription data

2. Order data

3. Promotion data

4. Credits data

5. Pricing data

Migrating from Shopify

If you’re currently using Shopify, integrating with Bento is straightforward thanks to our simple data ingestion strategy. This seamless integration means that your existing Shopify setup can be connected with Bento without needing extensive changes to your operations. Simply connect Bento with your Shopify store by setting up a few webhooks and you’re ready to go. This direct integration actively listens to events from your Shopify store, allowing you to manage subscriptions and orders using our advanced tools while keeping your product and customer data synchronised.

Migrating from a Standalone Home Build

If your system is a standalone, home-built platform, migrating to Bento is just as simple. For historical data (to migrate existing subscriptions into Bento), you’ll need to provide Bento with an export of your data. For ongoing data (to have new customers and subscriptions on Bento), you’ll need to send Bento events or call APIs in certain cases so the Bento system can remain in sync with all of your other systems. Given the complexities of custom-built systems, a phased migration is recommended, starting with the integration of new signups first.

Phased Migration Strategy

Whichever of the above options you go with, a phased migration strategy allows for careful monitoring and adjustment before fully committing all operations to the new system. Here’s a typical approach for businesses transitioning to Bento:

1. Initial Integration: Begin by integrating Bento with your system for new customer signups only. This allows your team to familiarize themselves with Bento’s interface and functionality without affecting existing customer data.

2. Monitoring and Adjustments: Over the first few weeks, closely monitor the system’s performance and customer feedback. The length of this period may vary depending on your subscription cadence. This phase is crucial for identifying any issues and making necessary adjustments before proceeding further.

3. Full Migration: Once you’re satisfied with the system's stability and performance, start migrating historical data for existing customers. This step will fully transition your operations to Bento, with continued support for your existing customers under the new system.

Custom Migration Plans

At Bento we recognising that one size does not fit all. To ensure your migration experience is as smooth as possible, we offer customisable migration plans tailored to your specific business needs. The above strategy works well for many, but your business might benefit from a different approach, which we’re here to develop and support. Feel free to contact us to help you devise a custom migration plan.

Why Migrate to Bento?

Migrating to Bento not only simplifies the management of complex subscription models but also enhances your ability to engage customers with powerful promotional tools and flexible pricing options. With Bento, you gain robust analytics and a user-friendly dashboard that provides actionable insights into your business performance.

Ready to make the switch? Our team at Bento is here to support you through every step of the migration process, ensuring a smooth transition that is aligned with your business objectives. Contact us today to get started and discover how Bento can transform your subscription service.