Orders

Bento’s Orders API is the backbone for handling order operations within the Bento ecosystem, streamlining order processes on the Bento platform. It enables efficient management of order states, offering functionalities to retrieve, create, and manage orders.

Key Features

Order Search

Allows for a paginated view of customer orders, which can be filtered by subscription contract ID or customer ID to tailor the visibility for user dashboards. You can omit filters to retrieve all orders for your business.

Order Management

Create, cancel, or even refund orders with just one API call. Let Bento make the bread and butter of your subscription business smooth so you can spend your time unlocking more value.

Orders vs Order Rules

Orders represent a single order a customer has placed through their subscription contract. For example, if you’re subscribed to a service which sends you a video game every month, behind the scenes you’ll be placing an order every month. These orders are managed by the Order Management Service.

An Order Rule applies on top of an order. An Order Rule tells the Bento system to edit a particular order according to a rule. For example, if on the 10th order, every subscriber gets a free controller, this amendment to order #10 can be made through a standing Order Rule that you can set once and forget about.

These two concepts work hand in hand to allow you to customise every order, giving each customer an experience as unique as your business.