Payment Gateway Codes

Updated on 06 Aug 2024
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The Payment Gateway codes are based on a subset of the ISO 8583 codes; some of the error codes are marked as SOFT (retryable) or HARD (non-retryable).

Code	Description	Decline Type	Retryable
`PG0000`	Approved or completed successfully	`N/A`	N/A
`PG0001`	Refer to card issuer	`N/A`	❌
`PG0003`	Invalid merchant	`SOFT`	✅
`PG0005`	Do not honor	`SOFT`	✅
`PG0010`	Approved for partial amount	`N/A`	N/A
`PG0012`	Invalid transaction	`HARD`	❌
`PG0014`	Invalid card number	`HARD`	❌
`PG0015`	No such issuer	`HARD`	❌
`PG0021`	No action taken	`N/A`	❌
`PG0051`	Insufficient funds	`SOFT`	✅
`PG0054`	Expired card	`HARD`	❌
`PG0055`	Incorrect PIN	`SOFT`	✅
`PG0057`	Transaction not permitted to cardholder	`HARD`	❌
`PG0059`	Suspected fraud	`HARD`	❌
`PG0061`	Exceeds withdrawal amount limit	`SOFT`	✅
`PG0062`	Restricted card	`SOFT`	✅
`PG0063`	Security violation	`HARD`	❌
`PG0064`	Original amount incorrect	`HARD`	❌
`PG0065`	Exceeds withdrawal frequency limit	`N/A`	❌
`PG0094`	Duplicate transaction	`SOFT`	✅
`PG0998`	General retryable error	`SOFT`	✅
`PG0999`	General non-retryable error	`HARD`	❌
`PG2000`	Gateway rejected	`N/A`	❌
`PG2001`	Cardholder authentication required	`SOFT`	✅
`PG2002`	Call Issuer	`HARD`	❌
`PG2003`	Card Not Supported	`HARD`	❌
`PG2004`	Card Velocity Exceeded	`SOFT`	✅
`PG2005`	Online or Offline PIN Required	`SOFT`	✅
`PG2006`	Offline PIN Required	`SOFT`	✅
`PG2007`	Currency Not Supported	`HARD`	❌
`PG2008`	Incorrect CVC	`HARD`	❌
`PG2009`	Invalid Expiry Month	`HARD`	❌
`PG2010`	Invalid Expiry Year	`HARD`	❌
`PG2011`	Incorrect Zip	`HARD`	❌
`PG2012`	Invalid account	`HARD`	❌
`PG2013`	Authorization Expired	`HARD`	❌

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Retrieving a JWT Token

Table of contents

Code
Description
Decline Type
Retryable

Payment Gateway Codes

Code

Description

Decline Type

Retryable

What's Next